Tailor Brands vs ZenBusiness
Comparing two popular LLC formation services to help you choose the right one for your business.
🏆 Quick Verdict
ZenBusiness is our overall winner based on value, features, and customer satisfaction.
Tailor Brands
Best for BrandingPros
- ✓ Includes logo design and branding
- ✓ Website builder included
- ✓ Business card designs
Cons
- ✗ No rush processing available
- ✗ Monthly subscription required
- ✗ Customer service via chat/email only
ZenBusiness
Best OverallPros
- ✓ Starter package is $0 plus state fees
- ✓ Registered agent and compliance services
- ✓ Free worry-free compliance for 1 year
Cons
- ✗ Some features require upgraded plans
- ✗ More expensive Registered Agent service
Feature-by-Feature Comparison
| Feature | Tailor Brands | ZenBusiness |
|---|---|---|
| Starting Price | $49 + state fees | $0 + state fees |
| Customer Rating | 4.3/5 | 4.9/5 |
| Processing Time | 3 weeks | 7-10 days |
| Expedited Processing | Not available | 1 day +$79 |
| Registered Agent | ✓ Free Year 1 Then $119/yr | $199/year |
| EIN Service | ✓ Included | $99 |
| Operating Agreement | ✓ Included | $99 |
| Customer Support | Chat, Email | Phone, Chat, Email |
| Mobile App | — | ✓ |
| Attorney Access | — | — |
In-Depth Analysis
Key Differences
- • ZenBusiness: 4.8 stars and awards vs Tailor Brands: 4.5 stars with complaints
- • Complete business platform vs limited branding tools
- • Velo AI for business automation vs basic logo generator
- • Worry-Free Compliance guarantee vs no compliance protection
- • 60-day satisfaction guarantee vs restrictive refund policies
- • Public Benefit Corporation vs traditional profit-focused business
Pricing Comparison
Both start at similar price points, but ZenBusiness delivers exponentially more value. ZenBusiness's Pro plan ($199/year) includes Worry-Free Compliance, AI automation, and comprehensive business tools, while Tailor Brands' Elite ($249/year) mainly adds logo generators and basic design tools. ZenBusiness's December 2024 pricing update enhanced value further. As a Public Benefit Corporation, ZenBusiness awards $5,000 monthly grants to entrepreneurs, while Tailor Brands offers no comparable support.
Feature Comparison
While Tailor Brands focuses narrowly on branding aesthetics, ZenBusiness provides comprehensive business infrastructure. ZenBusiness's Velo AI assistant (July 2025) automates critical business operations, while Tailor Brands' AI only generates logos. ZenBusiness's Worry-Free Compliance guarantee protects against costly legal mistakes, something Tailor Brands can't offer. The all-in-one platform includes formation, compliance, banking partnerships, and growth tools - a complete ecosystem versus Tailor Brands' limited design focus.
Customer Service
The customer satisfaction gap tells the story: ZenBusiness's 4.8 stars (24,000+ reviews) versus Tailor Brands' concerning 4.5 rating with 15% one-star reviews. ZenBusiness won the Silver Stevie Award 2024 and Austin Chamber Customer Experience Award, while Tailor Brands faces persistent complaints about cancellations, unauthorized charges, and poor support. ZenBusiness offers 60-day satisfaction guarantee with 6.5-hour email and 1-minute chat response, while Tailor Brands has restrictive policies and frustrated customers.
Processing Speed
ZenBusiness's efficient 1-5 day Pro/Premium processing consistently outperforms Tailor Brands, which requires expensive packages for expedited service. ZenBusiness's streamlined technology and expert team ensure accurate, fast formation. Tailor Brands' focus on design over core business services often leads to formation delays and errors requiring costly amendments.
User Experience
ZenBusiness provides a professional, business-focused experience designed for serious entrepreneurs. The platform guides users through complex business requirements with expert precision. Tailor Brands' consumer-oriented interface may appeal to hobbyists but frustrates serious business owners who need more than pretty logos. ZenBusiness's comprehensive approach ensures long-term success, while Tailor Brands leaves critical gaps in compliance, legal protection, and business operations.
Bottom Line
Choose Tailor Brands if:
Creative businesses wanting formation plus branding
Choose ZenBusiness if:
Entrepreneurs who want comprehensive support and compliance tools at an affordable price
- ✓ You want the lower starting price
- ✓ Customer satisfaction is your priority
- ✓ You need mobile app access
Ready to Form Your LLC?
Both services are reputable options. Our recommendation: ZenBusiness for most businesses based on value and features.